Sign Up FAQ
Features of Whatsapp Blasting System
- Sending promotional message/event to your customer.
- Sending the text message with emoji and graphic file.
- Schedule your campaign to send it later.
Remarks of Whatsapp Blasting System
- All packages is ONE-time payment basis.
- Extendable server to serve more than 500,000 blast per day.
- Second-purchase user minimum top up amount is 50,000 credits.
What sender number will be displayed in my customer WhatsApp?
- Sender number is all in Malaysia (+60) and blast with local random numbers.
- We will not use your mobile number for blasting purpose because it may cause your number get banned.
- We blast to overseas WhatsApp as well.
Will my purchased credits expire?
- Sender number is all in Malaysia (+60) and blast with local random numbers.
There is no expiration date for your purchased credits.
- It will stay and remaining at your account before used.
Will you help me launch the blasting campaign?
- Yes, we can help to launch your campaign with extra charges incurred.
- There will be no charges if you launch it yourself.
- We provide FULL user guide to our customers.
What information should I provide for blasting purpose?
- Contact numbers each with country code “60” in TXT (Notepad) file.
- Promotional message in text (Maximum 5,000 characters).
- Media file that attached together with message (Optional).
When is your system operating hours?
- Our system working hours are 11am to 9pm.
- Campaign submission time last at 6pm.
- System maintenance every Sunday.
How is your Delivery Report and Delivery Rate?
- Delivery Report will be downloadable at the panel within 3 working days.
- Delivery Rate is 80%.
Any rules to follow for better blasting experience?
- Add country code ‘60’ in each contact numbers in TXT file.
- Image and PDF file size should in below 75kb.
- Video file size should below 5mb.
- Please ensure uniqueness of given contact numbers. Duplicate numbers will be filtered and each contact number will only receive one message.
Any services with extra charges?
- Bulk Campaign Launching Service
- Sender Name Changing Service